Join the Scheme

Please submit your application via the Caring Company Scheme Online Application System ( www.ccnomination.net ).

All applications must be submitted via the online system. Paper applications will not be accepted.

Each application consists of 6 sections, which include “Company / Organisation Basic Information”, “Contact Person Details”, “Form A: Community Partnership”, “Form B: Sustainability”, “Caring Ambassador” and “Application Fee.” Applicants are allowed to complete the sections in any order according to their actual progress; however, all 6 sections must be completed by the application deadline for the submission to be considered successful.

Please click here to view this year’s application schedule.

No. After the application is successfully submitted, HKCSS will conduct the necessary validation. Between the application deadline and the announcement of results, the HKCSS may request applicants to provide supplementary documents to verify the information submitted. The official results will be announced in December 2026.

Eligible nominators should be charitable organisations exempt from tax under Section 88 of the Inland Revenue Ordinance (according to the effective date of Inland Revenue Department, registered in Hong Kong for at least 1 year). They can be HKCSS Agency Members or other charitable organisations, which include social welfare, educational, medical, environmental, cultural, recreational and sports, and international and cross-border organisations.

• HKCSS Agency Members (for the list of members, please visit https://ngo.hkcss.org.hk/search）
• Other charitable organisations (for the list of tax-exempt charitable organisations, please visit http://www.ird.gov.hk/eng/tax/ach_index.htm)

Remarks:

1. Nominators are not eligible to apply for the Caring Company or Caring Organisation logo in the same year under any circumstances
2. Non-HKCSS Agency Members must update their “Basic Information” via the system annually. Eligibility as a nominator will only be renewed once the update has been reviewed and approved.
3. Nominations from political groups are not accepted
4. Nominations from religious organisations are accepted but only non-religious community service activities will be considered

Yes, applicants must submit both “Form A: Community Partnership” and “Form B: Sustainability”. Form A can be filled out by either the applicant or nominator, subject to confirmation by the other party; Form B must be filled out by the applicant with relevant supporting documents uploaded.

Validating scope for “Form A: Community Partnership”:
Criteria 1: Volunteering
Criteria 2: Giving
Criteria 3: Mentoring
Criteria 4: Employing the vulnerable
Criteria 5: Procurement of products or services

When 2 or more different criteria are mutually confirmed by the applicant and the nominator, the application qualifies for this section. If there are multiple nominators, the criteria from each Form A will be combined for calculation and must fulfill 2 or more different criteria to qualify the applications.

Validating scope for “Form B: Sustainability”:
Partnership
Social sustainability
Economic sustainability
Environmental sustainability

Form B evaluates the positive societal impact brought by the applicants in terms of overall governance, policy management, data tracking, disclosure and collaboration for sustainable development.

“Form A: Community Partnership”.

The applicant and the nominator must designate one party to fill out Form A (the Filling Party). Only the Filling Party can fill in or modify the content of Form A through the online system, while their partners can only review / provide feedback / confirm the form contents. Please note that once the form is confirmed, no further edits can be made.

Form A consists of 5 criteria. When 2 or more different criteria are mutually confirmed by the applicant and the nominator, the application qualifies for this section.

If only 1 criterion can be met, please remind the applicant to look for an additional nominator for other criteria in “Form A: Community Partnership ” in order to fulfill the requirements.

Yes. An applicant must invite at least one eligible community partner to be its nominator. Self-nominations will NOT be accepted (EXCEPT in the case of government departments).

No. Nominators are not eligible to nominate a partner and as an applicant to apply for the Caring Organisation logo at the same time in the same year under any circumstances.

The nomination for Caring Ambassador is to encourage employees who actively support and participate in community activities organised by their company or organisation. A maximum of 3 staff members can be nominated by each applicant. If the applicant successfully receives the Caring Company / Caring Organisation Logo in the 2024/25 cycle, the recommended staff member(s) will automatically become “Caring Ambassador” and receive a digital certificate.

At present, the Scheme does not set any standards for the role and duties of Caring Ambassadors, but still encourages them to actively promote and participate in community engagement within the company / organisation.

Government departments can either invite charitable organisations to be nominators or apply via self-nomination for the Caring Organisation Logo.
Nominated by a nominator: Follows the same submission requirements as other applicants
Self-nomination: Please select “Self-nomination” in the “Form A: Community Partnership ” section, then follow the guidelines to fill out Form A, and complete “Form B: Sustainability.”. The remaining 5 sections follow the same requirements as general applicants.

“Form A: Community Partnership” consists of 5 criteria:
Criteria 1: Volunteering
Criteria 2: Giving
Criteria 3: Mentoring
Criteria 4: Employing the vulnerable
Criteria 5: Procurement of products or services

When 2 or more different criteria are mutually confirmed by the applicant and the nominator, the application qualifies for this section.

The validity period of Form A is from 1 January 2025 to 30 June 2026. Any community partnership projects completed within this period and not previously used for applications in the 2024/25 cycle will be considered.

Yes, there is no limit on the number of submissions for Form A. Applicants can invite all of their community partners they have collaborated with during the validity period to become their nominators or accept their nomination invitations. However, each Form A only records the collaboration project(s) between one applicant and one nominator. All criteria filled in Form A will be aggregated.
Yes. There is no limit to the number of Form A submissions. However, please note the following:
1. Each Form A only records the collaboration project(s) between one applicant and one nominator.
2. The applicant and the same nominator may submit only one Form A. If multiple collaborations took place within the validity period, please include all of them in the same form.
3. If the applicant has partnerships with multiple nominators, a separate Form A must be submitted for each organisation.. All criteria filled in Form A will be aggregated.

To fulfil the basic eligibility requirement, applicants must meet a minimum of two different criteria in “Form A: Community Partnership”. If the applicant’s partnership with a specific nominator only meets one of the criteria in Form A, the applicant must submit additional Form A with other nominator(s) to ensure that all Form A submissions, when combined, meet 2 or more different criteria.

Examples of Qualified Applications
Example I: The applicant and nominator Y confirmed 2 criteria from Form A #1. (e.g. Criteria 1 and 5)
Example II: The applicant confirmed 2 criteria with nominator X (Criteria 1 from Form A #1) and Y (Criteria 5 from Form A #2) respectively.

To ensure fairness and avoid any negative impact on scores or results, no modifications can be made to submitted forms (including Form A and Form B). Please note that submitting invalid supporting documents may result in the application being rejected. Applicants should ensure all information provided is accurate and that valid supporting documents are included (where required) to meet application requirements.

Please click here to log in to the system to view the details of Form B. 

The validity period of Form B is a 12-month period within 1 January 2025 to 30 June 2026.

Yes, each application consists of 6 parts, one of which is “Form B: Sustainability”. Applicants are required to respond to the 65 criteria as a basic requirement for participating in the Caring Company Scheme. If any part is incomplete, the system will prevent you from submitting the application.

The “Caring Company” Scheme aims to encourage companies and organisations to make continuous progress in sustainability and social impact. Following the revamp of the Scheme in 2024/25, no minimum score requirements have been set for Form B in the current 2025/26 cycle, in order to help participants better understand the sustainability criteria. Companies and organisations only need to respond to all 65 questions to submit their application.
In future application years, Form B will include minimum score requirements across the four areas of social, economic, environmental sustainability and partnership. Further details will be announced in due course.

Form B allows flexibility based on the business scope and data relevance of companies / organisations, including the below options:

(1) The local business operations: sustainability practices specific to your Hong Kong operations.
(2) The global (Hong Kong, Mainland China and other countries) business operations: sustainability practices globally (including Hong Kong and oversea businesses)

Please select the option that best reflects the situation of your company / organisation. The scheme emphasises on sustainable practices, and the use of global or local data will not affect the application score and results.

Each applicant should only reflect the sustainable practices of their own company / organisation when completing Form B. If both a group and its subsidiaries are applying for the ‘Caring Company’ logo, each must submit a full application, including Form B, and select the answers most relevant to the respective applicant.
If the data includes overlapping items between the group and its subsidiaries, it is recommended to organise the data separately by applicant before filling out the form, and only include the sustainable practices of the respective applicant.

All data in Form B should be based on the selected reporting year — any continuous 12-month period between 1 January 2025 and 30 June 2026. If a question does not specify a particular date or period, applicants should choose the most representative data from their selected reporting year. For specific indicators, please refer to the question requirements and use data consistent with the reporting year. It is recommended to keep records related to the calculations in case HKCSS requests supplementary information during verification.

Apart from items that explicitly require supporting documents, applicants do not need to upload documents when submitting Form B. However, it is recommended to retain records related to sustainability efforts (e.g., reports, photos, contracts, or event records). After submission, HKCSS may conduct verification and contact applicants individually to request supplementary materials. Failure to provide relevant documentation may affect eligibility for the Caring Company Scheme.

All data submitted in Form B will be treated as confidential and used solely for the purposes of the Caring Company Scheme application and for overall analysis and research by the team, ensuring that no specific company or organisation is publicly identified.

If the team needs to share relevant data with third parties for overall analysis and research, we will strictly adhere to the Personal Data Use Guidelines of the Hong Kong Council of Social Service. For more details, please refer to the website ( https://www.hkcss.org.hk/privacy-policy/?lang=en ). Additionally, the team will bind third parties through contracts and confidentiality agreements.

To ensure fairness and avoid any negative impact on scores or results, no modifications can be made to submitted forms (including Form A and Form B). Please note that submitting invalid supporting documents may result in the application being rejected. Applicants should ensure all information provided is accurate and that valid supporting documents are included (where required) to meet application requirements.

The Scheme will only accept payment of application fees made by applicants; nominators are not required to pay any fees for the application.

Applicants can complete payment via the system using a credit card. No other payment method will be accepted. (EXCEPT in the case of government departments).

Applicants must complete the payment by 6 PM on 31 August 2026. Please note that payment of the application fee does not mean the application process is complete or that the application has been successful.

Regardless of the application outcome, the paid application fee is non-refundable and cannot be claimed as a tax deduction.

The application fee cannot be claimed as a tax deduction.

After the HKCSS verifies the transaction with the bank and confirms receipt of payment, an electronic receipt will be arranged for sending. The entire process (from the payer’s credit card account being charged to the Council confirming receipt) is expected to take about 3 to 4 months.

Once payment is confirmed, the electronic receipt will be sent via email to the administrative contact person registered in the online application system.

The electronic receipt will only be sent to the administrative contact person of the company / organisation, not directly to the payer.

The existing contact person can update the designated recipient to the administrative contact person via the system. Please note that the administrative contact person will receive all communications related to the scheme and serves as the main liaison.

No physical receipts will be issued for the application fee this year (except for donation receipts).

No. Companies / organisations that have participated before may continue using their existing accounts. Each contact person can login to the system using their own email address and password.

If you have lost your login information, please use the “Forgot Password” function or go to “Unable to Log In” ＞ “Recover Account” to reset your account.

First-time applicants must register for an account through the online system. The HKCSS will send a notification of the review result to the applicant within 5 working days. If the registration is approved, the applicant will receive an email to activate their account.

Applicants and nominators must login to the system to begin the following application / nomination procedures:

Please note that all the mentioned 6 parts can be completed in no particular order. However, applicants must complete all the above by the application deadline for their submission to be considered successful.

A user manual is available for both applicants and nominators (applicant version / nominator version). You may also login to the online system’s home page to view and download it.

Furthermore, an information session will be held in April 2026 to provide detailed guidance on this year’s application procedures and system operations. Please stay tuned for updates.

After the result announcement, applicants can download the logo and digital certificates for that year via the online system (including those for the applicants and Caring Ambassadors).

To reduce carbon emissions and paper usage, the Scheme has replaced the printed certificates with digital certificates. However, companies / Organisations can still login to the online system to purchase printed certificates if needed. The printing fee amount will be announced in December 2026.

If the application is successful, the applicant will receive the corresponding logo based on their performance and consecutive participation* to the Scheme, please click here for further details.

*From the 2024/25 cycle, the consecutive participation recognition and logos will not apply to the first-time logo recipients.

It is calculated based on the year(s) that a company / an organisation has successfully applied for the Scheme. If the application is unsuccessful or if the applicant does not participate in the Scheme in any given year, the accumulated years will no longer be counted.
Please note that consecutive participation recognition only applies to applicants who had accumulated years of participation before the Scheme’s revamp. Applicants receiving the logo for the first time from the 2024/25 cycle onwards will no longer be eligible for this recognition mechanism.

Both of the Caring Company and Caring Organisation Logos have no expiry date. For the proper usage and display requirements of each logo, please refer to the “Logo Usage Guidelines”
Logos issued in the 2023/24 Scheme and earlier have expired. Companies and organisations that received these logos must discontinue their use immediately.

No. There are no auto-renewals or exemption arrangements. While logos issued from 2024/25 do not expire, they only reflect recognition for the year of issuance. Please apply annually to receive the latest year’s logo.

The Caring Company Logo status and its subparts, including the company name, consecutive years and the Logo, are not transferable. If a company operates as a group, the holding company and its subsidiaries must submit applications separately.

Please submit the copy of the Certificate of Change of Name issued by Company Registry via the online system when application period opens. We will further verify and consider whether the applicants can keep their record of consecutive years.

Companies / organisations that received the Logo can download the logo guidelines from the system for more information.

Samples of advertisements of products and services bearing the Logo must be sent to the HKCSS via email caringcompany@hkcss.org.hk for prior approval and record purpose. Please allow a minimum of 5 working days for the approval process. Advertising and promotion materials bearing the Logo may only be publicly displayed after the approval of HKCSS.

For the guidelines on the usage and display of the Logo, please refer to the logo guidelines which can be downloaded from the online system.

Companies and organisations have made self-declarations on business ethics in their applications. In the event of suspicion of infringing business ethics, HKCSS reserves the right to suspend the company / organisation from using the Logo until the Caring Company Scheme is satisfied that clarification from the concerned company / organisation aligns with the declaration.

HKCSS reserves the right to withhold the applications or delist the Caring Company / Caring Organisation logo status of companies / organisations in the interest of the integrity of the Caring Company Scheme.

In the event of any conviction involving a criminal offence within or outside Hong Kong jurisdiction, any verdict of ethical conviction brought by a statutory body, or any judgment of infringement of business ethics and / or lack of credibility by the Caring Company Scheme, HKCSS reserves the right of issuing warnings to the concerned company or organisation and revoke its right to use the Logo.

HKCSS will not address complaints regarding contracts or commercial disputes. However, if a complaint is related to business ethics, integrity, or violations of any adjudication criteria of the Caring Company Scheme, the concerned company / organisation will be asked to provide further information.